GLOBAL SHIPPING GUIDANCE
※こちらは海外在住のお客様に向けて、よりスムーズに商品を購入していただくためのガイドページになります。
This is a guide page for overseas customers to purchase products more smoothly.
International Shipping
- When you access our site from overseas, the 'WorldShopping Cart' will automatically be displayed.
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Please add the desired items to your WorldShopping cart.
By clicking "Add to Cart" on the WorldShopping banner, you will be able to purchase your desired items.
Only items that can be purchased in your country will be displayed in the cart.For details, please refer to the WorldShopping Guide.
Fees
WorldShopping charges a service fee of 10% of the 'total product price'*. After your order is shipped to WorldShopping, you will receive a payment request from WorldShopping detailing international shipping fees, service fees, and other fees (if applicable). For details, please refer to the WorldShopping Fees.
*Total product price = (product price + domestic shipping fee in Japan).
Payment
For payments, you can also request 'WorldShopping', which acts as an agent for purchase and shipment.
WorldShopping purchases Japanese products on your behalf and delivers them worldwide.
For details, please refer to the structure of WorldShopping's purchase and shipping agency service.
For Overseas Customers
Since WorldShopping's purchasing agency service acts on behalf of the customer to purchase products from the store, once an order has been placed, it cannot be canceled or changed. We kindly ask you to confirm your order carefully before placing it. Click here for more details.
Inquiries
Inquiries to our store are generally handled only in Japanese. Please note that we cannot respond to inquiries in other languages. Inquiries to WorldShopping can be made via the links below:
* English: WorldShopping Contact
* Simplified Chinese: WorldShopping Contact
* Traditional Chinese: WorldShopping Contact
* Korean: WorldShopping Contact